For landlords
Rental property maintenance, without the chasing.
Give tenants one simple place to report repairs. Keep every job, contractor, update and document together — and stay in control from anywhere.
Free to start. One property takes about a minute.
How it works
- 1
Add your property
Just the address and postcode. Tenant, access and appliance details can come later.
- 2
Share the tenant repair link
Each property gets its own secure link. Your tenant reports repairs with photos — no app, no account.
- 3
Track the repair to resolution
Choose who fixes it, follow progress and keep the invoice and any certificate with the job.
Tenant repair reporting, done properly
Every property gets a private repair link. Your tenant opens it on their phone, says what's wrong, adds photos and how urgent it is, and leaves contact and access details.
- ✓No tenant account or app to install
- ✓The report lands in your repairs list straight away
- ✓You choose who fixes it — nothing is booked automatically
- ✓Replace or switch off a link any time, for example when a tenancy ends
Example report
Kitchen tap leaking under the sink
Dripping into the cupboard since this morning. Photos attached.
Everything about each repair, in one place
Tenant repair reporting
Repairs arrive in one place, already tied to the right property — not scattered across texts, calls and WhatsApp.
Your contractors, or ours
Send work to the trades you already trust, or ask Mendnex to find a suitable local contractor where we have coverage.
Access details kept safe
Store key-safe codes and access notes privately. Contractors only see them when they're assigned to the job.
Full job history
Every report, update, photo and decision is logged per property — useful for inspections, disputes and deposits.
Invoices and certificates
Keep gas safety records, EICRs and invoices with the job and the property, with expiry reminders.
Stay in control
Nothing is booked without you. You decide who attends and approve the work.
Built for landlords who manage their own lets
Private landlords
One or two rentals and a day job — keep repairs organised without chasing.
Portfolio landlords
Several properties across different areas, all from one dashboard.
HMO landlords
More rooms, more reports. Each tenant uses the same link for the house, and everything is logged.
Self-managing landlords
Your maintenance department, without having a maintenance department.
Own a holiday let? See Mendnex for holiday-let owners. Use a letting agent? Mendnex for property managers.
An honest note on contractor coverage
Mendnex works UK-wide for logging and tracking repairs. Our contractor network is growing area by area, so we can't promise an available contractor everywhere straight away. Where we don't yet have cover, your repair is still logged and tracked, you can use your own trades, and our team can help source local cover.
Your maintenance department, without having a maintenance department
Add your first property and share its tenant repair link in a few minutes.
Create your free landlord account